Customer Reviews

My husband and I came to Orange Buick GMC to test drive the 2014 Buick Encore. We were both on the market for new vehicles (me more so than him) and had done our homework on prospective cars. We experienced such great service at this location that we ended up purchasing his and her vehicles. So instead of leaving with one Buick, we went home with two. It was only my second experience at a car dealership and everyone was courteous, professional, and most importantly...they weren't pushy. Our sales rep gave us plenty of time to process the information that we were given and there was no undue pressure to buy now. If you are in the market for a car and you need someone to help you on the way, definitely check out Orange Buick GMC and ask for Erin. He's the best!!!

This was absolutely the best experience I have ever had buying a car at 51 years of age. Steve Williams is the sales person to see. He is funny and knows his cars but is not pushy at all. We got the best deal that I could find anywhere on our new GMC Terrain. All the staff were wonderful. I would suggest this car dealership to anyone who wants a great value with stand up service.

I had a great experience at Orange Buick! Staff was very welcoming and very attentive to our needs. As we all know, shopping with a 4 year old could be a bit of a daunting task. Erin Liburd was fantastic! He displayed excellent customer service and a great knowledge of his products. Even after the process was completed he took the time to call me the very next day see how me and my new car were doing. I truly appreciate this and will be returning to Orange Buick for future purchases.

I recently purchased my new Buick Lacrosse from Orange Buick GMC in Orlando and had the best experience! Walter Harris helped me every step of the way and made trading in my vehicle extremely easy. I never once felt like I was being taken advantage of and each member of the staff helped me as much as they could. I will definitely be using Orange Buick GMC in Orlando from hereon!-UPDATE-I realized the battery of my Buick Lacrosse died when I was getting ready to go to work on Monday May 5, 2014. Luckily, I was still covered under Buick's Certified Roadside Assistance Program and they assisted me wonderfully over the phone to get a tow truck driver out to my residence and bring my car to Orange Buick GMC. Before the tow truck driver arrived I called Orange GMC and spoke with Service Advisor, Robert Cicero. I was amazed at how courteous, understanding, and helpful he was in my unfortunate situation. He not only made me feel at ease but assured me that he would look into the issue when the car arrived at the shop and told me that it would not be necessary for me to go with the tow truck driver and wait at the dealership. Needless to say, Robert was prompt in calling me every step of the way (when the car arrived at the dealership, while he was working on my car, and when it was complete). Dealing with untrustworthy dealerships in the past, Robert at Orange Buick was even honest enough to tell me that my battery is still covered under warranty and there would be no charge to me. He even assisted me when picking up my vehicle by providing the paperwork and keys to the reception desk since I told him I would not make it to the dealership until after the service department closed. I am extremely satisfied with Orange Buick and commend Robert for his expertise, professionalism, and trustworthiness. Thanks again.

My husband and I just purchased a certified pre-owned car from Orange Buick GMC and we absolutely love it! We drove all the way from Tallahassee to Orlando to buy the car. The staff was so friendly and the the entire process was so efficient. They got us in and out of there as quick as they could while being as thorough as possible throughout the process. Roger Menn is the sales consultant that we dealt with and he was wonderful...very nice to speak to over the phone and very informative in every aspect. The staff is very straight forward and they do not try to wheel and deal you with the price of the car. We would absolutely buy another car from Roger and his team at Orange Buick GMC in the future!

I had a really positive experience at this dealership. Oscar Soto was helpful and never tried to push any particular vehicle. He answered all my questions and was really patient as I was still unsure about which particular model to choose. Ultimately I purchased a Beautiful New Gmc Terrain and so happy I did! Everyone I encountered there was pleasant and kind. Great customer service.