I made an appointment the week prior and had minimal wait time for my oil change. From arrival to leaving the dealership it was about 20-25 minutes. The staff is very friendly and hands-on (though I would've liked the girls in the garage check-in to have responded a little quicker rather than keep typing while I'm standing there with no acknowledgement). The dealership provides a variety of drinks and snack while you wait, multiple TVs and waiting areas, and even a quiet executive lounge where there are small desks for you to work. Thank you!
Top Notch Service! Mr. T. Santiago is the definition of an outstanding provider of customer service. Thanks to all of you.